Business Service Monitoring Solution

Business service management (BSM) is an approach to overseeing information technology that emphasizes treating IT offerings as part of the larger enterprise strategy, and provisioning IT resources based on an understanding of the business' most pressing needs. The end goals of business service management include improving relationships with customers, uncovering revenue-producing opportunities and improving quality of service. Business service management falls under the broader field of IT service management.

In complex IT environments, the volume of systems monitoring “noise” coming from thousands of assets makes it difficult to pick out the priorities. Often the first IT hears about an issue is from an angry end user. Business Service Monitoring makes sense of the flood of device-level monitoring and provides automated, priority-based notifications ensuring IT can respond effectively to support the business. Business Service Monitoring helps you find and fix the issues that are most important to the business – fast.



List of Vendors for Business Service Monitoring Solution


SapphireIMS

Founded: 2002, Bangalore, India

Website: http://www.sapphireims.com

Key Principals: IT Service Management Softwares

Click here to view products, solutions & other details of SapphireIMS

Manage Engine

Founded: 1999, Pleasanton, CA, US

Website: www.manageengine.com

Key Principals: Networking and IT Infrastructure Management Solution

Click here to view products, solutions & other details of Manage Engine

HP( Hewlett Packard)

Founded: 1939, Palo Alto, CA, USA

Website: www.hp.com

Key Principals: Computer Hardwares and Softwares

Click here to view products, solutions & other details of HP( Hewlett Packard)

CA Technologies

Founded: 1976, New York, USA

Website: www.ca.com

Key Principals: Enterprise softwares

Click here to view products, solutions & other details of CA Technologies

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