Call Center Management Software

Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.

There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.

Types of Call Center Software

* Automatic Call Distributor (ACD)

* Computer Telephony Integration (CTI)

* Interactive Voice Response (IVR)

* Predictive Dialer

* Call Center Monitoring

* Call Accounting Software

* Call Analytics



List of Vendors for Call Center Management Software


Playlyfe Platform

Founded: , Bangalore, India

Website: www.playlyfe.com

Key Principals: Computer Software

Click here to view products, solutions & other details of Playlyfe Platform

Texo.cc

Founded: , Pennsylvania, USA

Website: www.texocc.com

Key Principals:

Click here to view products, solutions & other details of Texo.cc

Ameyo

Founded: 2003, Haryana, India

Website: http://www.ameyosuite.com/

Key Principals: Computer Softwares

Click here to view products, solutions & other details of Ameyo

Avaya

Founded: 2000, Santa Clara, CA, USA

Website: www.avaya.com

Key Principals: Unified communication and Networking products

Click here to view products, solutions & other details of Avaya

Shoretel

Founded: 1996, Sunnyvale, CA, USA

Website: www.shoretel.com

Key Principals: Unified Communications products

Click here to view products, solutions & other details of Shoretel

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