Call center software is the software system that allows a company or organization to run a call center. This page lets you compare call center software providers.
There are hundreds of different providers of call center software across the globe, and every call center software system has its pros and cons. When selecting the right call center software for your business, contact center, or call center, it's important to decide which features you want your phone system to have.
Types of Call Center Software
* Automatic Call Distributor (ACD)
* Computer Telephony Integration (CTI)
* Interactive Voice Response (IVR)
* Predictive Dialer
* Call Center Monitoring
* Call Accounting Software
* Call Analytics
Founded: , Bangalore, India
Key Principals: Computer Software
Founded: , Pennsylvania, USA
Founded: 2003, Haryana, India
Key Principals: Computer Softwares
Founded: 2000, Santa Clara, CA, USA
Key Principals: Unified communication and Networking products
Founded: 1996, Sunnyvale, CA, USA
Key Principals: Unified Communications products
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