User monitoring

Real user monitoring (RUM) is a passive monitoring technology that records all user interaction with a website or client interacting with a server or cloud-based application.[1] Monitoring actual user interaction with a website or an application is important to operators to determine if users are being served quickly and without errors and, if not, which part of a business process is failing.[2] Software as a service (SaaS) and application service providers (ASP) use RUM to monitor and manage service quality delivered to their clients. Real user monitoring data is used to determine the actual service-level quality delivered to end-users and to detect errors or slowdowns on web sites.[3] The data may also be used to determine if changes that are promulgated to sites have the intended effect or cause errors.



List of Vendors for User monitoring


ObserveIT

Founded: 2006, MA, United States

Website: http://www.observeIT.com

Key Principals: Computer Softwares

Click here to view products, solutions & other details of ObserveIT

Solarwinds

Founded: 1999, Austin, Texas, USA

Website: www.solarwinds.com

Key Principals: Network and IT Infrastructure Management Solutions

Click here to view products, solutions & other details of Solarwinds

Manage Engine

Founded: 1999, Pleasanton, CA, US

Website: www.manageengine.com

Key Principals: Networking and IT Infrastructure Management Solution

Click here to view products, solutions & other details of Manage Engine

Pawaa( Acquired by Cisco)

Founded: 2007, Bangalore, India

Website: www.pawaa.com

Key Principals: Information Security products and softwares

Click here to view products, solutions & other details of Pawaa( Acquired by Cisco)

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